Supplier news
The Motor Ombudsman's New Car Code remains vital in safeguarding buyers' rights
Two decades since receiving the green light from the then Office of Fair Trading to act as the go-between for the car buyers and manufacturers, automotive watchdog The Motor Ombudsman is busier than ever.
Financial watchdog to crack down harder, faster in more public probes
Several key shifts in the UK financial watchdog’s enforcement strategy could see motor retail finance providers subject to far more rapid investigations, allowing less time to respond in a fast-moving enforcement environment.
Strategic planning key to agency success in UK market, says Steve Young
Implementing the agency model in the UK automotive market requires a carefully planned and strategic approach to overcome significant challenges, according to Steve Young, managing director at ICDP, in the latest Insight Quarterly report from Cox Automotive.