Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.
Lookers has announced the closure of its Vauxhall dealerships in Yardley and Warrington following the car manufacturer’s decision to terminate all its franchise contracts.
The news of Vauxhall’s decision to ‘rationalise’ its network of dealerships, ready for a new 2020 strategy, may have come as a shock to some – but predictions over whether this move heralds the first dim tolls of the death knell for the traditional bricks-and-mortar dealership model should be taken with a hefty pinch of salt.
Stephen James BMW has opened the UK’s first ‘BMW Store’ at Kent’s Bluewater shopping centre - with product geniuses and a robot replacing sales executives.
Mitsubishi Motors in the UK will open “12 car retail stores” in high-footfall shopping locations as it pushes towards a new omni-channel car sales strategy in partnership with Rockar.
Peugeot’s 3008 SUV has been named as the ‘best car to own’ following positive customer feedback from owners who took part in the Driver Power Survey 2018.
UK car dealers cannot rely on manufacturer support indefinitely after Vauxhall took the decision to terminate all its retail network contracts, according to restructuring advisory practice Duff & Phelps.
MG Motor UK has announced that the Cecil Kimber College has now been accredited by the Institute of the Motor Industry (IMI), following “significant investment”.
BMW is “in discussions” with its franchisees over the remuneration they will receive from the German premium car brand’s pay-as-you-go mobility partnership with Drover.
Jaguar Land Rover plans to cut 1,000 manufacturing contractor jobs amid falling demand amid anti-diesel sentiment and the pressures of Brexit, it has been claimed.
The Volkswagen Group has appointed Dr Herbert Diess as its new chief executive after Matthias Müller stepped down as part of a reorganisation at the top of the German car manufacturer.
Rockar MD Martin Sewell will discuss the omni-channel car retail business's “way forward” after landmark partnerships with Next and Ford at AM DigiTech on April 17.
Drive-Hive made its official industry debut this week, claiming that it can provide an “all-inclusive” lending solution that could convert car dealer's finance refusals into three-year revenue streams.
The Volkswagen TPS network announced its continued growth following the opening of new trade parts hubs in Bolton and Watford, with Birmingham and Cardiff operations now set to relocate to larger premises.
Volkswagen chief executive Matthias Muller may step down as part of a ‘management shake-up’ due to be announced by the German car manufacturer tomorrow, according to reports.
Volvo’s XC40 compact SUV has continued the brand’s run of good sales form by becoming its most successful new model launch ever in the UK.
Ford has unveiled the all-new Focus, with prices starting £2,000 below the outgoing model at £17,930.
MG Motor UK’s new head of sales and marketing Daniel Gregorious has targeted a position as “an industry leader in the affordable car category” for the Chinese-owned brand.
Scotland has welcomed its fourth Porsche showroom after Peter Vardy officially opened its new Porsche Centre Perth facility.
BMW has teamed up with mobility provider Drover to offer vehicles on a pay-as-you-go basis from £131-per-week.
