The Financial Conduct Authority has fined an insurance company which actively picked lower income, non-professional consumers as sales targets.
Dealers may have no more than 15 minutes to act on digital enquiries before risking a lost sales chance.
Northridge Finance, part of Bank of Ireland Group, has entered into a formal partnership with UK automotive F&I technology provider Frontline Solutions.
Dealers preparing for plate-change September after the best half-year for new car registrations since 2005 have been urged to retain a focus on their used car sales.
Extended warranty provider Autoguard has entered a new phase of growth signing a three-year deal with industry insurer UK General to provide breakdown cover to customers of independent dealers.
The Financial Conduct Authority (FCA) has found that some price comparison websites operating in the general insurance sector are failing to meet consumers’ expectations of them and, in some cases, the FCA’s regulatory standards.
New car finance volumes increased by 8% in May, according to the latest figures from the Finance & Leasing Association (FLA).
The Financial Conduct Authority will use the millions of consumers who use financial products and services to ensure that the industry meets their needs and expectations, said its chairman John Griffith-Jones as the FCA published its annual report for 2013/14.
Used car classified site Motors.co.uk is to add a finance calculator ‘widget’ as a no-cost option for all of its dealer customers from August.
The UK’s newest independent appointed representative network for general insurance, TRACS Solutions, has been launched.
A finance software provider has urged dealers to use simple website devices such as calculators to encourage car buyers to develop personal packages that persuade them to extend their visits.
We ask lenders whether investing in social media offers suitable returns for car dealers.
Dealers should look at tailoring finance deals as the pace of growth in the new car market inevitably slows, according to Alphera.
The 10 largest dealer groups in the UK are now Specialist Automotive Finance (SAF) approved, according to the Finance and Leasing Association (FLA).
New cars bought on finance increased by 4% in April, according to the latest figures from the Finance & Leasing Association (FLA).
The Financial Conduct Authority (FCA) has warned that logbook lenders will need to ‘dramatically raise their standards’ if they are to continue operating.
Alphera Financial Services has made six new senior appointments following its biggest year of growth.
MotoNovo Finance has been named the Car Finance Provider of the Year at the Credit Today Awards 2014.
Dealers will be expected to go into more depth with customers to make sure they are able to afford finance under proposed changes from the Financial Conduct Authority (FCA).
DSG FS has launched an app allowing dealers to pre-screen customers at the point of sale and helping them comply with the FCA’s treating customers fairly principles.