Vauxhall is offering all its franchised retailers’ service customers 12-months’ free roadside assistance from the RAC as part of a new ‘Here For You’ aftersales promise.
The Motor Ombudsman received 7,200 enquiries from customers related to its Vehicle Sales Code between launch in September until December last year.
As complex as the modern legal system may seem as first glance, the The Consumer Rights Act of 2015 has actually made it an easier place for car dealers to do business, whilst also protecting the interests of a consumer.
The AA Cars used car portal has launched a ten-point Dealer Promise scheme which aims to develop new levels of trust between dealers and customers.
Nissan is extending its You+Nissan customer service scheme with two separate aftersales initiatives previously only available in some locations.
