Consumer law experts and consumer champion Which? have called for more information from the Department for Transport (DfT) to see if legal action can be brought against Volkswagen in the wake of its emissions scandal.
New research has revealed that a fifth (20%) of car owners have skipped their car’s service or other maintenance and repairs over the last twelve months.
Motor Codes, the consumer watchdog for the motor industry, warns the October 1 deadline to register with Alternative Dispute Resolution provider is nearing.
Motor retail still needs to combat consumer perception. Auto Trader study found deal negotiations and salesperson pressure were the top pain points for buyers.
Motor Codes, the consumer arm of the SMMT, has been appointed one of the automotive sector’s first Alternative Dispute Resolution providers.
Honda UK is piloting a re-prospecting service at 30 of its dealers to help them win back customers who've walked out without buying.
A consumer who booked a test drive in a new Infiniti Q50 received a surprise visit from the brand’s F1 racing driver Daniel Ricciardo.
The 2015 General Election is expected to bring little relief to the UK’s motorists, no matter which party takes power.
