BMW is expanding its digital sales platform to Mini and its used cars, but the brand says dealers will always be at its heart
Renault’s dealers rewarded it at this year's AM Awards for a plan that boosted market share and profits, says former sales director Darren Payne.
Arnold Clark’s head of marketing paid tribute to the “quality and creativity” of her team after bringing home the Drum Marketing Awards’ In-house Marketing Team of the Year accolade.
Mark Squires launched innovative programmes and practices at his family’s motor retail business, Benfield.
The AM Awards judging panel said Mercedes-Benz "makes products people want, in every sector, with amazing quality, safety and environmental considerations".
Arnold Clark Automobiles beat the likes of Peter Vardy, TrustFord, Swansway and Perrys to win Retailer of the Year.
With John Vilums at the helm, one of Perrys’ most challenging dealerships has been turned into one of the most productive.
After making headlines with its one-stop online new car sales system, BMW Group UK has secured this year’s overall Digital Initiative of the Year award.
The AM Awards’ auditor BDO said it was “blown away” by Arnold Clark’s clear determination to succeed and improve.
The financials and KPIs for Peter Vardy BMW and Mini Edinburgh show it is a strong performer that is still growing solidly in all aspects.
Having recognised staff engagement was poor, Sandicliffe’s bottom-up approach supported the people working there in making the improvements themselves.
Thanks to its contract hire and fleet team, Swansway's fleet volume, revenue and profit have broadly doubled in three years.
Honda’s HR-V has won the hearts, minds and votes of AM readers with its coupé-like looks and impressive practicality.
Kia’s third-generation Sportage has secured the distinction of AM’s Used Car of the Year award as a swan-song to mark its final year of production.
In two years, Hendy Group’s retail light commercial vehicle team has almost doubled the revenues the group earns from selling LCVs.
Crewe Audi’s emphasis on early customer engagement has led to a well defined, slick process.
Devonshire Motors described its customer service strategy as “very simple and raw”, but it is underpinned by robust processes and measurements.
John Clark Motor Group claimed no other group in the UK was as committed to developing its people – and the AM Awards judges agreed.
Renault was a clear winner in the Franchise of the Year category, voted for by AM readers.
BMW Group UK broke new ground when it took the full car-buying process online earlier this year.
