GoldSand Digital will officially launch its new digital welcome pack at the AM Aftersales Conference next week, following a successful pilot period.
Tom Kirkham, divisional aftersales director of Sytner, will share his experiences on installing video services into its 13 Mercedes-Benz dealerships at the AM Aftersales Conference 2015.
Competition among companies providing products and services to automotive retailers is fierce. Car dealers tell us what sets a potential partner apart.
Drivers looking for a car service or repair show little loyalty to the repairer they used before, research conducted by WhoCanFixMyCar.com reveals.
Tyre sales by car dealers could come under pressure as the AA has announced the launch of its own mobile tyre fitting service.
South of England bodyshop chain Seward has been sold to Nationwide Accident Repair Services.
The UK's largest bodyshop group, Nationwide Accident Repair Services, is the target of a takeover bid by part of global asset manager The Carlyle Group.
Future-proofing your business and how to make inroads into profitable new areas will be top of the agenda at AM Aftersales Conference this month.
FPS, a national car parts distribution business owned by Lookers, has made UK history by delivering a part using a drone.
Franchised dealers could be taking a much larger share of business in the lucrative fleet sector, but are still falling short in a number of key areas, including the level and reliability of service they provide.
When it comes to car maintenance, there’s a common assumption: Londoners pay more than anyone else. It stands to reason: higher rents, higher wages.
Car dealers are to be given insight into best identifying and capitalising on key upselling opportunities by a leading profit consultant and business author.
MoT Stations will have to look at changing and possibly enhancing how they manage test quality, says the RMI, as the Driver and Vehicle Standards Agency (DVSA) has announced that its new MoT computer system will not record quality control checks.
Franchised dealers need to build the infrastructure to meet the needs of the consumers' entire car ownership cycle.
Renault’s network of Pro Plus van dealers is to start opening later and at the weekend to offer out of hours servicing for fleets.
Charles Eveson, managing director of Oxfordshire-based authorised Ford repairer Kernahan Service will reveal lessons learned from nearly 40 years in the franchised and independent sector at the AM Aftersales Conference in April.
A highly commended entrant in this category last year, Pebley Beach was nominated for this year’s AM Awards by Hyundai, having taken the crown as its best dealer for aftersales in 2014.
In an increasingly fragmented aftersales marketplace, service plans can mean the difference between keeping your customers for aftersales support and future car sales and seeing them slip away to the wider market.
Half-price MoTs, servicing from just £50, free wiper blades with every service, free chicken wings with every MoT - on every high street, every van, every industrial estate, garages and dealers promote remarkably low car servicing prices.
Managing director of the International Car Distribution Programme Steve Young is the latest speaker to be confirmed for the AM Aftermarket Conference 2015.
