Damaged company cars can be guided by fleet management firm FMG to Tesco-based rapid-repair Xpress Centres for maximum convenience.
EMaC, a subsidiary of Innovation Group, has reported continued year-on-year growth with over £200M of aftersales revenue generated by service plans in the last 12 months.
BBC Watchdog has joined forces with Auto Express to highlight technical issues experienced by “thousands” of Volkswagen customers following implementation of the dieselgate emissions ‘fix’.
Sytner’s flagship Porsche dealership in Glasgow has emerged as the big winner at the third annual CitNOW Video Awards.
The latest survey from ClickMechanichas revealed that 29% of UK motorists will ignore the engine warning light.
More than a third of car dealership customer records are lacking vital contact details according to research carried out by Marketing Delivery during Q2.
Audi cars are the most likely to pass an MoT first time, closely followed by BMW. Research by Servicing Stop reveals that 86% of Audi passed first time with BMW having an 86% success rate.
Franchised car dealers across the UK could be missing out on an average of £99,200 in lost "red work" sales during 2016, according to data gathered by autoVHC.
Swansway Jaguar has revealed that the Crewe dealership is already performing above target in its first two months of opening.
An apprentice who hadn't been provided with training or the right equipment suffered broken feet after a wheel swap job ended badly.
A study by Santander Consumer Finance has shown that car dealers could be missing out on potential future sales due to lack of long-term loyalty building with aftersales.
While many general managers and dealer principals come from a sales background, the aftersales department isn't often effectively monitored.
Skoda has topped the Driver Power car survey standings after owners told the annual study that the Superb saloon and Yeti hatchback were the UK’s “best cars to own”.
Polestar, the aftermarket performance brand of Volvo Cars, has reached a milestone of 100,000 powertrain optimisations for Volvo cars around the globe since its introduction.
Due to a partnership between Divido and BMW, motorists can now benefit from aftersales finance with 60 retailers.
PSA Group is to launch what is being heralded as the industry’s first OEM rewards programme. It will be known as Perks and will go live on Monday.
Nissan Motor (GB) has appointed Chris Marsh as UK aftersales director as of June 1.
Matt Haden has been promoted to aftersales manager at the Swansway FIAT Group following 11 years with the company.
CitNOW video technology is powering the pan-European roll-out of the Ford Video Check aftersales service.
Three of Toyota’s UK retailers have been named among the manufacturer’s best in Europe, receiving Ichiban awards for their excellent performance in customer service, sales and aftersales.
