The Society of Motor Manufacturers and Traders (SMMT) said there is an "overriding concern" over weaking retail and electric vehicle (EV) demand, despite two years of new car registration growth that continues to be driven by the fleet market.
The UK new car market rose by 2.5% in July and has increased by 5.5% over the first seven months of 2024, but fleets are continuing to boost the figures, according to the latest data from the SMMT.
The retail market dropped by 11.1% in July and is down by nearly 12% year-to-date year-on-year.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
Read nowAuthor:
Tom Seymour
Freelance writer
Freelance writer for AM, Tom Seymour has been a specialist B2B journalist covering the automotive sector for over 14 years. He started his freelance career in 2015 and currently writes for a variety of automotive, business and technology publications.
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