Alphera Financial Services has released the second instalment of its industry research report, ‘Financing the Car of the Future’.
Marketing manager Gerry Kouris highlights a framework of thought leadership which can help prepare businesses for potential disruptions and promote agility and engagement among a workforce in the new publication.
Kouris said: “This chapter summarises our thinking behind the ‘Financing the Car of the Future’ project and will, we hope, encourage even greater participation in the project over the coming months. We aim to bring together the many diverse voices in the industry and create something which will not only prompt debate, but shape the direction and pace of the industry for years to come.”
Kouris’ paper, entitled ‘The conceptualisation of ‘Thought Leadership’ as best practice’, is the latest instalment of Alphera’s ‘Financing the Car of the Future’ report which aims to bring together diverse voices from across academia, trade bodies, dealer networks, brokers and automotive suppliers to prepare readers for the challenges of the next decade.
The completed ‘Financing the Car of the Future’ report will be launched at Alphera’s 10th anniversary celebrations in December.
Commenting on his latest contribution, Kouris added: “We operate in a dynamic and fast-paced industry where customer expectations are being influenced by technological development, advances in customer service platforms and the growing phenomena of fintech. It isn’t an option, therefore, for those in the automotive supply chain – at whatever stage – to stand still.
“Recognising that the customer journey is changing, we have developed this thought leadership project to help our partners, suppliers and other stakeholders to identify the coming trends and adapt to the processes which will be required to meet customer demand in the future.”
Nick Featherstone - 07/09/2016 23:16
great!