Renault Master takes top spot for van reliability

The Renault Master has taken the top spot for light commercial vehicle (LCV) reliability according to data from Warranty Solutions Group (WSG).

The Master had the lowest claim rate of 4.55% from a sample of 1,000 LCV repair claims between January 1 and December 31 last year through WSG.

To ensure a fair analysis, the data excluded any models with less than 100 sales across WSG’s dealer network.

First introduced in 2010, the Renault Master underwent a significant facelift in 2019, featuring a refreshed front end, updated engines, and an overhauled interior. WSG said its ride quality remains a key highlight.

The Master is available in a wide range of factory-direct variants, including numerous specialist conversions, making it a flexible choice for businesses.

However, while the Renault Master was top for lowest claim rate, it also had the highest average repair costs.

While breakdowns are less frequent, when they do occur, they can be more expensive than other market alternatives.

The top three most common warranty claims for the Master were starter motors / solenoids averaging £446.96, Adblue pumps (£1,210.45) and turbochargers (£1,372.67).

The Vauxhall Combo Cargo came in second place with a claim rate of 10.86%.

The top three top issues with the Vauxhall Combo were Adblue injectors averaging £285, turbochargers (£884.00) and DPFs (£1,542.20).

The Mercedes Sprinter sits in third place, with a claim rate of 11.20%.

The top three top problems with the Mercedes Sprinter were alternators averaging £444.85, starter motors /solenoids (£496.58) and Nox sensors (£686.21).

The Citroën Berlingo ranks as the sixth most reliable vehicle, and notably, it boasts the lowest average claim value—making it a cost-effective choice for drivers.

Mark Bobbins, head of commercial vehicle sales at WSG, said: “Our findings highlight the real cost of breakdowns—not just in terms of parts and repairs, but also in vehicle downtime, lost productivity, and delivery disruption.

“Frequent breakdowns not only lead to costly repairs but also disrupt schedules, requiring businesses to rent replacement vehicles.

“Reliability in the LCV market isn’t just about keeping vehicles on the road—it’s a key driver of business success.

“From cost savings to brand reputation, operational efficiency, and compliance, investing in dependable vehicles is a strategic decision that impacts the bottom line.”