A car dealer has been fined £1,000 by magistrates after an investigation by trading standards officers prompted by complaints from members of the public.
The inquiry by a North Yorkshire trading standards team found there were hidden structural defects in one car making it unroadworthy and potentially dangerous.
Junaid Ahmed Majeed and his company, Dealonwheelz, pleaded guilty to selling an unroadworthy Toyota Aygo to a Kirkbymoorside resident, and misleading a Thirsk resident about the service history, warranty and MOT history of a Vauxhall Corsa.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
Read nowAuthor:
Aimee Turner
Deputy editor
AM deputy editor Aimée Turner has been a specialist B2B editor and journalist covering the international transportation sector for more than 20 years.
She has specialised in the significant safety, regulatory, and environmental issues that impact advanced technology businesses in the pursuit of more efficient, safer and sustainable transportation modes.
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