The Bank of England and the Financial Conduct Authority (FCA) have announced the appointment of Antony Townsend as Complaints Commissioner.
Renault has shown off its new Master van at the CV Show in Birmingham ahead of going on sale towards the end of summer.
The Government has committed £500 million of additional spend between 2015 and 2020 to help drive the adoption of plug-in hybrid and electric vehicles.
Subaru has reduced the price on its BRZ by £2,500 to £23,995 for its SE Lux model and to £25,495 for its automatic models.
By creating a new management and leadership development programme which identifies and addresses the skill gaps, Vauxhall has generated an unprecedented level of support from its dealer network.
Quick thinking dealer staff at a GMC Buick Cadillac dealership in Saskatoon, Canada saved the life of their co-worker using an automated external defibrillator (AED).
The aftersales market has encountered a major market shift in the last decade. Most dealers have seen a dramatic reduction of aftersales business due to the recession, more reliable vehicles and more independent shops popping up.
Dealer group Ford Retail, which operates 65 Ford sites in the UK, has redefined what makes a good sales executive after analysing the personality traits and abilities of its top salespeople.
Hunt's Motor Garage in Bishops Stortford, Hertfordshire, has closed.
Dealer groups that own premises may be affected by the changes in tax legislation which came into force on April 1.
The boss of Fiat Chrysler is reported to be preparing to announce the establishment of Alfa Romeo as a standalone company, with its own management team and headquarters.
Vic Young Nissan has come to the end of a 20 year sales partnership with the Japanese brand.
Charles Warner has taken on the Mitsubishi franchise in Lincoln at its Outer Circle Road showroom.
A dealer principal of a UK BMW car dealership has left the industry to follow a new passion, selling shoes.
Economic growth continued to gather pace in April, alongside predictions of even stronger growth in the next quarter, according to the latest Confederation of British Industry (CBI) Growth Indicator.
Volkswagen is offering a run-out promotion on its current Polo as part of its Q2 marketing.
Mazda Motor Corporation has posted its highest ever operating profit for the year ended March 31, 2014 with a 238% surge year-on-year to £1.1 billion.
A Taiwanese company which claims to be number one in the British mobility scooter market has developed a range of two-seater electric cars and light commercial vehicles which are destined for the UK.
Jennings Seat in Middlesbrough has won the first ‘King of Leon’ competition, set up by Seat UK to see who could concoct the most striking Leon using genuine manufacturer accessories, plus a little creative thinking.
The Donnelly Group, Northern Ireland’s biggest independent franchised dealer, has been chosen as the official vehicle provider for the 2014 Giro d’Italia Big Start.
The RAC is launching its first mobile electric charging system at GreenFleet Scotland to cater for the UK’s expanding electric vehicle (EV) market which now consists of more than 9,000 vehicles.
AM's May issue asks if manufacturers have struck the correct balance between target-driven volume sales and the controls they place on a customer’s brand experience.
Social media expert Anna Farmery is founder of The Engaging Brand, and was a speaker at AM's digital conference. Here she gives her views on the power of emotion in customer relations.
Car customers' appetite for online research into their new car purchase can mean their product knowledge exceeds that of dealership sales staff. And combined with an appetite for buyers' opinions on car makes and models, the dealer can be at a distinct advantage.
The Secretary of State for Business, Innovation and Skills, the Rt Hon Dr Vince Cable MP, has launched a new project at Ford’s Dunton Technical Centre to help bring new generation low-CO2 engine technologies to market.
Peugeot is expecting a sales boost in the UK from two new small turbocharged petrol engines which, the company claims, will also start to reduce its traditional reliance on diesels.
The Institute of the Motor Industry (IMI) has acquired an e-learning system which is used to train light vehicle technicians in over 200 colleges in the UK and Ireland for an undisclosed sum.
Mazda hopes being the official vehicle partner of the Manchester Golf Show this weekend will put its latest cars in front of golf-loving corporate car users.
Lookers’ Northern Irish division Charles Hurst has hired four new apprentices following a competition with four of Belfast’s biggest schools.
Fleet Assist, which delivers to contract hire and leasing companies a national network of more 7,000 service outlets, is to hold an open day on April 30.