High quality data and a commitment to both capturing and acting on information gathered is the key to successful customer communications and ultimately increased sales, according to H.R. Owen’s marketing and customer director Chris Harris.
Jaguar has confirmed the introduction of its all-new F-Pace model to the range in 2016.
The Peter Vardy automotive retailing group has donated £18,000 worth of food to foodbanks local to its dealerships.
John Banks Limited has announced that it is the newest name in Cambridge for Renault and Dacia sales, servicing and parts.
Ford proves most popular among Motorpoint customers with the brand featuring three times in its top five best-selling cars of last year.
A new website has been launched to provide car buyers with a single system to make complaints to car dealerships across the UK.
Licensing motor technicians will boost confidence, says the IMI, but critics warn it will increase bureaucracy
A professional register would attract better people operating more efficiently, generating better profits and giving confidence and status to the motor retail sector.
Continuing its special reports into the service, maintenance and repair market WhoCanFixMyCar.com begins 2015 with a look back at dealer performance, as judged by consumers, in 2014.
Car dealer group Lookers has announced the retirement from its board of John Brown after almost 10 years of service.
Kia has now completed its roll-out of its ‘Space Identity’ project of transforming the appearance of its entire 180 dealer network.
Seat has revealed the all-new Leon ST Cupra – the brand’s first ever high-performance estate car.
Lookers has opened the doors to its new £4 million Ford superstore in Chelmsford.
SsangYong has introduced the all-new Rexton W CSX as a contender in the light commercial vehicle sector.
Lister Cars’ re-born ‘Knobbly’ racer has made its public debut at Autosport International this week at the NEC Birmingham.
BMW and MINI UK are looking for 200 apprentices to join its production and retail networks, this year.
Regulatory changes have required finance providers to shift their priority from car dealers to car buyers
Two experienced executives are key players in new enterprises that will challenge established providers of car dealer finance in 2015. Blue Motor Finance is targeting the prime car loan market and George Banco is going after sub-prime customers.
The commercial vehicle market grew by 11% to 363,155 units in 2014, the highest level since 2007, with the van market leading the way with 321,686 registrations for the year, up 18.7%.
Irish company City Auction Group is opening a specialist automotive remarketing centre at Rockingham Speedway, Northamptonshire this month.
A new independent garage cooperative network has been launched promising what has been called a unique approach to vehicle maintenance for fleet and retail customers.
Pendragon, whose car dealerships operate under the Stratstone and Evans Halshaw brands, says its full year 2014 results will be ahead of expectations when it publishes them next month.
Volvo Cars is to showcase its all-new S60 Cross Country at the North American International Auto Show (NAIAS), next week.
What the market holds in the 12 months ahead.
Regulatory changes set by the Financial Conduct Authority last year 'could cost businesses more than £100 million by 2020'.
The Skoda Fabia has won the title of Car of the Year (COTY) 2015 at this years’ What Car? Awards.
For dealers who invest in the right people and specialists, implement clearly defined sales processes and have a culture of monitoring and managing the sales of F&I the outlook is bright.
Ford has announced its new Smart Mobility plan at the Consumer Electronics Show (CES) in Las Vegas.
Emails and telephone calls are now redundant as a metric of a website or digital campaign’s success, according to Chip Perry, Auto Trader non-executive board member.
Motor manufacturers' increasing appetite to add niche models into the new car market could start to hit residual values, predicts Glass's.
