SsangYong Motor UK has appointed Doug Lincoln as aftersales director as it looks to support its expanding dealer network.
A “meticulous” Trading Standards investigation has led to a 12 month jail sentence for a specialist used Audi TT dealer and a six month sentence for his former mechanic.
February’s new car market was the highest for the month in 12 years, as registrations reached 83,395 units.
DS Automobiles is taking over the central atrium at Westfield London this weekend to showcase the new DS3 hatchback, DS3 Cabrio and DS3 Performance.
Staff at JCT600 are being tasked with making 2016 the AM100 dealer group’s best year yet, as it celebrates its 70th birthday.
Car dealers have to look beyond simplistic customer satisfaction scores, writes Jay Nagley.
Vertu Motors has appointed Malcolm Chambers to lead its premium division.
Carwow has appointed former Who Can Fix My Car marketing director Alex Rose as its new head of trading.
Excellent customer service means a smooth transition between online and face-to-face relationships with customers, Motors.co.uk have stated.
The owner of a Volkswagen car has sued the VW dealership he bought it from as a result of the emissions’ scandal.
Volkswagen is seeking to put the diesel emissions scandal behind it by hailing its future as a maker of electric cars with connectivity and autonomous features.
Three quarters of SMMT members say remaining in Europe is best for their business, according to an independent survey.
Aston Barclay turned dealer trade-ins into cash within 48 hours customers dropping off their vehicles to collect new 16-plate models.
Ryan Bellinger has been promoted to the sales manager role at Close Brothers Motor Finance’s York branch.
GAP sales are starting to recover following an initial slump that resulted from the introduction of new regulations from the Financial Conduct Authority on September 1.
After making headlines with its one-stop online new car sales system, BMW Group UK has secured this year’s overall Digital Initiative of the Year award.
With John Vilums at the helm, one of Perrys’ most challenging dealerships has been turned into one of the most productive.
Gary Savage joined Mercedes-Benz UK as managing director in 2010 and the brand has broken records for sales and market share in the five years since.
Mark Squires launched innovative programmes and practices at his family’s motor retail business, Benfield.
Arnold Clark Automobiles beat the likes of Peter Vardy, TrustFord, Swansway and Perrys to win Retailer of the Year.
The AM Awards judging panel said Mercedes-Benz "makes products people want, in every sector, with amazing quality, safety and environmental considerations".
Skoda has commended its top fleet dealers at the brand's annual retailer of the year awards.
Customer experience and trust remain top priorities as others target online sales and alternative fuel strategies, according to Ford of Great Britain CEO and managing director Andy Barratt.
Garage comparison company The Motorists’ Organisation, has partnered with Gocompare.com to help motorists shop around for car servicing and repairs.
Renault UK’s top dealerships will have their customer service put to the test after the brand teamed up with Auto Express to establish Driver Power Dealer of Excellence programme.
A year bookended by the launch of an all-new Navara pick-up and the new Micra could create “pressure points” in a Nissan dealer network battling to keep pace with increased volumes.
Renault-Nissan chief executive Carlos Ghosn, has warned the Volkswagen emissions scandal is hitting worldwide diesel vehicle sales.
Automotive marketplace Autovolo has launched a high visibility ad campaign in Manchester.
Rolls Royce Motor Cars is eyeing a eighth UK dealership site as it taps into a new, well-heeled young audience to continue its sales growth.
Kia Motors UK President and CEO Paul Philpott has said that the company’s 100,000 sales target is “within sight” as the brand unveils new derivatives in Geneva.