Aftersales 'bells and whistles' won't count for much if the fundamentals of service are missing
Autobase has opened MG’s 92nd franchised dealership in Wednesbury as part of a dual-brand showroom.
Google Maps has launched a new function which delivers real-time search results detailing electric vehicle (EV) charge point availability.
PPI continued to account for the vast majority of complaints received by the Financial Conduct Authority (FCA) as the overall number of consumers demanding redress declined by 5% in the second half of 2018.
Gordon Lamb’s £.5 million Chesterfield Land Rover dealership gained a ministerial seal of approval when Toby Perkins MP paid a visit to the new Arch Concept facility.
SsangYong Motors UK has launched its inaugural vehicle technician apprenticeship, which is nationally-recognised by the Institute of the Motor Industry (IMI).
Lind Group is preparing to create a 27,200 square foot Porsche showroom in Norwich which will double its representation with the German performance car brand.
Despite the delay to Brexit and a broadly flat Q1 for private registrations (down 0.8%), UK customers are continuing to buy cars.
Plummeting Ford Mondeo and Fiesta registrations drag Ford below 10% market share for first time since 1911
Automotive employers are increasing salaries to attract workers as Brexit uncertainty and ongoing industry training issues shrink the pool of potential recruits
In 2016, 52% of respondents to our Brexit poll said they wanted to leave the EU. Now, as we face six more months of uncertainty 60% want to remain.
To offset the risk of gridlocked ports and 10% tariffs in the event of ‘no deal’, some vehicle manufacturers pushed as much stock as possible into the UK in Q1
Direct Line has teamed up with Thatcham Research, DG Cities and the Women’s Engineering Society to deliver a view of the car workshop of the future in a bid to attract an new generation of technician talent.
The divisional director of Pendragon’s loss-suffering Car Store used car retail network is away from the business on ‘gardening leave’, AM has discovered.
The Jaguar I-Pace SUV elecric vehicle (EV) has been crowned World Car of the Year and is the first model to top three separate categories in the awards.
Long lead times for new cars are causing a boom in medium-term rental, as PCH customers need vehicles to keep mobile.
German prosecutors have charged the Volkswagen Group’s ex-chief executive Martin Winterkorn over his role in the Dieselgate scandal.
Pendragon has welcomed former AutoNation president and chief executive William Berman as its new independent non-executive director as Gillian Kent stands down.
Auto Trader's 2019 Auto Trader Retailer Awards is open for entries 12 years after its begun celebrating the UK’s very best car dealers at its prestigious annual celebration.
G3 Remarketing has appointed Russell Gill to the role of buyer services manager to head up a newly-developed customer support team which focuses on buyer experience and engagement.
Glasgow has opened its doors to a new LEVC franchised dealership to support the adoption of electric taxis.
Ben has revealed that its "new-look" Christmas Ben Ball will be held in the Roundhouse London, with early bird booking discounts of 10%.
Former Volkswagen Group chief executive Martin Winterkorn has been charged alongside four other senior managers over his involvement in the company's diesel emissions scandal.
The rise of personal leasing has been blamed for a rise in the volume of sub-standard repair work seen on used cars by remarketing operations, according to the Vehicle Remarketing Association (VRA).
The Toyota Prius hybrid has been named as the best car to own in Auto Express magazine’s 2019 Driver Power Survey.
Toyota has order books have opened for the new Camry 14 years after the saloon nameplate appeared on a car in the UK market.
Heritage Automotive has grown its Volkswagen Group representation and its presence in the motor-cycle sector with the acquisition Blade Motor Group and Blade Motorcycles for an undisclosed sum.
Pendragon’s new leadership team is conducting review of the car retail group’s operational and financial prospects as an interim management statement revealed Q1 pre-taxes losses which were ‘lower than expected’.
RMB Darlington’s general manager Paul Walker has achieved staggering traction on LinkedIn, with a video of a special surprise handover featuring racing driver Max Coates.
Santander Consumer Finance (SCF) has announced the release of an enhanced renewals platform which offers free training for car dealerships' sales staff.
