Yes Car Credit has apologised to its customers and made major changes to its business practises in response to a BBC undercover investigation and disappointing trading results.
Alfa Romeo dealers are being asked to revise customer services to help establish the brand as a premium rival to BMW and Audi.
Franchised dealers will next week begin receiving their questionnaires for the 2005 Sewells Dealer Attitude Survey.
For Mahinder Gill, managing director of Denkale, with solus Chevrolet outlets in Southampton and Reading, business is based on the numbers game.
Chevrolet UK had to gain dispensation from its European counterparts to use the banned title Chevy in media advertising as the British operation commits £6m to a public brand charm offensive.
Bells Motor Group has invested £3.5m in a new dual Mitsubishi and Chrysler Jeep dealership in Milton Keynes.
The MoT Trade Forum, an affiliation of UK garage industry groups, is calling on Transport Minister David Jamieson to change the fee structure for the MoT test in the interest of road safety, testing quality, and to reward motorists who maintain their vehicles.
Manheim Europe has acquired a controlling interest in e-GoodManners, provider of internet based sales lead management systems.
But only if the public accepts the quality of recycled ‘green’ parts David Ross reports
Foray has added Mazda to its obsolete parts. David Ross reports
Carmakers reconcile lower parts stocks with improved availability, says Tony Willard
More dealers are looking to open ‘superfactor’ sites. David Ross looks at the success stories
Parts for classic cars is a growing market, says Andrew Peace
MoT computerisation is almost here – at last. David Ross reports
CES was set up to deliver local service: it led to national growth. David Ross reports
David Ross checks out some of the key exhibitors at the ATS
Moving from IT into the factoring industry isn’t an obvious career move, particularly given the seemingly endless demand for staff in IT-related companies.
A new congestion-busting carpool lane for the M25 is being considered by the Government.
NADA 2005 – a couple of hundred UK dealers make the trip to New Orleans in America to find out the latest thinking and best practice tips from some of the automotive industry’s foremost experts.
Gowrings Mobility is celebrating the 40th anniversary of the wheelchair passengers’ vehicle (WPV) with a national car dealer referral programme supported by Renault, Citroen and Vauxhall.
BCA is set to expand its European coverage to 11 countries with the opening of a site in Sweden during the first quarter of 2005.
EurotaxGlass CEO Kevin Gaskell is planning to walk to the North Pole to raise money for the Glan Clwyd Hospital in Denbighshire.
MG Rover is to equip all new 75 and MG ZT models with integrated wiring to enable hands-free telephones to be fitted.
ATS Euromaster has introduced a new fleet policy of buying only NCAP five-star rated cars. The tyre replacement firm’s workforce includes 500 company car drivers.
Epyx has signed the 10,000th member of its 1link e-commerce service. The platform now has a mixture of franchised dealers, independent garages and fast-fit networks.
Last year saw record registrations in Scotland, bucking the dip experienced in England. But profits remain a concern for many dealers with several groups teetering close to the edge.
Motor retailers have issued a call for greater support from their vehicle manufacturer partners in order to overcome the challenges of a stuttering new car market.
Alan Pulham, head of the National Franchised Dealers' Association, is to be replaced by Sue Robinson when he retires in June.
The total number of new cars bought under finance last month fell by 9%, reports the Finance and Leasing Association.
Chris Donkin on why tomorrow’s leaders need to pick the tough foreign assignments.
