JLR has met a significant milestone in upskilling 20,000 colleagues and partners in electrification and digital skills as part of its Future Skills Programme.
More than 2,400 manufacturing employees in its UK production facilities have been trained in EV skills to date with another 11,000 scheduled to receive training in addition to more than 95%, or 10,000, of JLR’s retail partner technicians, ensuring workshops are prepared to service JLR’s next generation electric vehicles.
That is in addition to nearly 3,000 engineers trained in electrification and around 2,500 in data and digital. Further, more than 4,200 JLR and retail partner apprentices and Early Careers employees are also currently undergoing training.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
Read nowAuthor:
Aimee Turner
Deputy editor
AM deputy editor Aimée Turner has been a specialist B2B editor and journalist covering the international transportation sector for more than 20 years.
She has specialised in the significant safety, regulatory, and environmental issues that impact advanced technology businesses in the pursuit of more efficient, safer and sustainable transportation modes.
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