Former Lookers executive Paul Bentley has been recruited by the National Franchised Dealer Association.
Bentley, who spent almost 20 years at AM100 motor retailer Lookers, most recently as its group operations director, will have a role helping the NFDA to support its dealer members in navigating the current issues in finance and insurance (F&I).
It is a timely appointment, given the activities of the Financial Conduct Authority and Financial Ombudsman Service, the recent commission disclosure bombshell ruling by the Court of Appeal, and the increased volume of complaints fuelled by the interest of claims management companies.
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AM Dealer Recommended 2025
In this issue we present the top perfomers in the 2025 AM Dealer Recommended research.
Significant motor retail industry suppliers have been endorsed by UK automotive retail leaders in our research programme.
We surveyed dealers from our audience to find out who they trust most and rely on for products and services in a variety of critical aspects of their motor retail operations.
Almost 30 companies received sufficient support from AM's dealer audience to become Dealer Recommended this year.
Find out who they are and learn from them how they can problem solve in your business.
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An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
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