Roadside Garages Kia Coleraine was named the top dealership in Northern Ireland in this year’s Automotive Reputation Report, before walking away with a hattrick of awards at the inaugural Northern Ireland Motor Industry Awards.
The Northern Ireland-based dealership placed first in Northern Ireland for the second consecutive year, and seventh in the UK overall with an impressive 911-point Reputation Score out of a possible 1,000 - just 5 points shy of first place, signifying it as a leader in the Reputation index for measuring customer sentiment and online reputation.
Reputation’s 2023 Global Automotive Reputation Report highlights the top car brands in Europe by assigning a Reputation Score based on feedback from 20,000 consumers across the continent.
Ian Lamont, sales manager of Roadside, said: “Our fantastic customers have been instrumental in this achievement, so a massive thanks must go to them. It's also an amazing recognition of how all our staff have worked to ensure our customers are satisfied.
The award-winning dealership also took home the prize for ‘Best Customer Service’, ‘Sales Team of the Year’, and ‘Independent Dealer of the Year’ in the first Northern Ireland Motor Industry Awards.
Sponsored by Used Cars NI, the gala awards ceremony at the Crowne Plaza Hotel in Belfast was attended by more than 480 motoring professionals representing over 40 of Northern Ireland’s leading automotive businesses.
The first Northern Ireland Motor Industry Awards garnered more than 100 entries across 19 prestigious award categories and recognised the achievements, resilience, and dedication of the local automotive industry.
David Boyd of Roadside Garages, commented: “This is a fantastic achievement, and I couldn’t be more delighted or proud of my team who work so hard and who these awards so nobly reward. We are a close-knit team that thrives on serving our customers, who we put above all else. These awards are a true testament to this dedication.”
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