Close Brothers, Zuto partner on digital customer outreach

Close Brothers Motor Finance is linking with fintech Zuto’s marketplace to extend access to its products and digitising the customer journey.

Car buyers will now be able to see rates and gain approvals for Close Brothers Motor Finance’s products in real time via Zuto’s platform.

The integration also enables Close Brothers Motor Finance to provide quotations to Zuto customers based on soft credit checks and avoid the hard searches that can harm a consumer’s credit rating and eligibility to obtain future loans.

The businesses said both partners had engaged in a rigorous integration process connecting their systems to maintain a fast and seamless customer experience,and a secure flow of data.

Customers accessing finance via Zuto’s marketplace will also benefit from support from Zuto’s car buying experts, who can help them find the right car and carry out vehicle checks on their behalf.

John Cassidy, director of commercial partners, Close Brothers Motor Finance said: “The way people finance their vehicles is changing and, as such, we’ve been developing our partnerships to continue supporting consumers buying used vehicles. Zuto’s tech team has helped us streamline our offering.

“Working alongside Zuto supports our goal to be where the consumer chooses finance. Its customer-centric marketplace gives us the opportunity to reach more people looking to buy a used vehicle and provides an extra layer of quality and service."

Joanne Robinson, director of lenders, Zuto said: “Close Brothers Motor Finance is an established name in vehicle finance with a forward-looking approach, as evidenced in its decision to partner with us as a fintech. Joining our marketplace will not only help the business reach a broader range of consumers, but also allow its customers to get quick decisions on finance applications, as well as clarity around approval and available APRs."

The Zuto marketplace currently provides access to 20 lenders.