Mercedes-Benz Vans has appointed Sarah Palfreyman as its new network operations manager.

In her new role, Palfreyman is responsible for network strategy, business management and the successful implementation of the Van ProCenter Dealer Excellence Programme.

Sarah joined Mercedes-Benz Vans in January 2013 as a network district manager, bringing with her a wealth of experience from her time with Porsche GB, where she was responsible for the day-to-day support of 10 of the 35 Porsche Centres. 

Prior to joining Porsche, Sarah was employed as an area sales manager for Audi UK, in Milton Keynes, managing 16 of their Audi centres located in the North West.

Palfreyman said: “We have a solid Commercial Vehicle Dealer Network, offering 110 service points across the length and breadth of the UK, with Workshops open up to 100 hours a week on average and a third of sites open 24-hours a day throughout the working week.

 “I look forward to utilising my experience to ensure our dealer network offers an unrivalled service to our customers.”

Sarah will report directly to Steve Bridge, managing director, Mercedes-Benz Vans. He said: “I have every confidence that our Dealer Network will further enhance under the guidance of Sarah.”

Palfreyman replaces Angela Joyes, who is pursuing her career outside of Mercedes-Benz UK.