Leading from the front seems to come naturally for Graham Jacobs.
As the second generation in his family to head Vauxhall dealer group Picador, he welcomes the responsibility to motivate his dealership teams into delivering the best for his customers.
Occasionally, this will include “camp lessons”, as he puts it, to remind members of staff that customers need to be put at ease. Jacobs explained: “I have got really good guys, very knowledgeable, really into their cars and really nice chaps, but they look a bit miserable sometimes, so I give them camp lessons.
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An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
On the buses repeat show - 15/04/2013 14:12
"Camp lessons"....."if I was an old Doris"....have I fallen asleep and woken up in 1976?