Walking past supermodels on the way to a dealer interview is not a regular occurrence on AM. The fact Kate Moss was out shopping 50 paces from HR Owen’s Jack Barclay showroom highlights how different this group is from any other in the UK.

It has access to one of the largest (high net worth) customer databases in the world, has to manage considerable costs with a largely central London-based operation and has been trying to stabilise the business after the recession.

Profits have been on a roller-coaster ride in the past 10 years and previous chief executive Andy Duncan left the business after just 12 months in the role.

Login to continue reading

Or register with AM-online to keep up to date with the latest UK automotive retail industry news and insight.

Please enter your email
Looks good!
Please enter your Password
Looks good!