Group 1 Automotive's Chris Hayden on what UK dealers can learn from the US

Senior managers with decades of experience in motor retail are not uncommon, but few can say they have had the experience Chris Hayden has had. After 12 years at Dutton Forshaw, culminating in a managing directorship, followed by 10 years forming and heading Ford Retail, he joined Earl Hesterberg’s Group 1 Automotive. He went to California as market director, fulfilling an ambition to experience and learn from the extraordinarily high-pressure environment of the US market.

Senior managers with decades of experience in motor retail are not uncommon, but few can say they have had the experience Chris Hayden has had. After 12 years at Dutton Forshaw, culminating in a managing directorship, followed by 10 years forming and heading Ford Retail, he joined Earl Hesterberg’s Group 1 Automotive. He went to California as market director, fulfilling an ambition to experience and learn from the extraordinarily high-pressure environment of the US market.

Senior managers with decades of experience in motor retail are not uncommon, but few can say they have had the experience Chris Hayden has had. After 12 years at Dutton Forshaw, culminating in a managing directorship, followed by 10 years forming and heading Ford Retail, he joined Earl Hesterberg’s Group 1 Automotive. He went to California as market director, fulfilling an ambition to experience and learn from the extraordinarily high-pressure environment of the US market.