It was Taylor's first move into business ownership – and a challenging five sites to take on.
Although it was a respected name in the Surrey and Middlesex region, Lance Owen had suffered from a lack of investment in premises and people for a couple of years. Three sites were in need of urgent refurbishment which was carried during 2007.
Despite the upheaval of the site refurbishments, the business turnaround has been rapid. From a loss-making position, Now Motor Retailing will make a return on sales this year of around 2.1% on turnover of £35m. Its market share has risen to almost 8% and touched 10% in July and September, double the share under the previous ownership. The target is to be number one requiring a share of at least 12%.
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