The Motor Vehicle Repairer Association’s consumer code of practice has completed Stage One of the OFT's Consumer Codes Approval Scheme.

By completing Stage One the code meets the OFT's core criteria which aim to ensure that industry codes of practice will be effective in promoting and safeguarding consumer interests.

To achieve OFT approval of the code, the second stage will involve testing the code to see whether it is working in practice.

MVRA members will be obliged to display the code in their customer reception areas along with a customer brochure advising on matters covered in it.