Former Toyota (GB) aftersales operations general manager David Collins (right) has been appointed aftersales director at Fiat Auto (UK).

Finance trained and with motor industry exprience dating back to 1988 when he joined the Whitehouse retail group as management accountant, Collins moved to Toyota (GB) in 1991.

Initially field based, he was closely involved in the establishment of the Japanese brand's UK network development strategy. In 1998 he was promoted to regional general manager with responsibility for implementing sales and marketing activities for the manufacturer's dealer network in London and the south. He later headed the research and development of Toyota (GB)'s aftersales strategic planning and direction.

Massimo Toso, managing director of Fiat Auto (UK), comments: “David has impressive credentials in the vital areas of customer care and dealer network development. His drive and impetus will help us in our continued quest to raise standards.”