Waylands Automotive won the trophy for Best Online Consumer Experience (Franchised), sponsored by BookMyGarage, at the 2024 AM Awards after impressing the judging panel with its comprehensive approach.
Our winner states: “We make contacting us easy and friction-free.”
AM Awards judges were certainly impressed by Waylands’ omni-channel approach that prioritises customer control and captures enquiries that might have otherwise been missed.
Login to continue reading
Or register with AM-online to keep up to date with the latest UK automotive retail industry news and insight.
The AM Dealer Technology Guide is an annual resource helping dealers discover and understand the latest technological developments and tools for the industry from a broad range of suppliers.
Product and service suppliers provide valuable insights into software and hardware solutions designed to enhance dealership operations, improve customer engagement and boost sales performance.
Technologies covered:
aftersales support systems and equipment | consumer finance and compliance | customer relationship management | dealer management systems and accounts | electronic document management systems | EV chargers and infrastructure | IT connectivity and communication systems | lead management solutions | online vehicle retailing solutions | part-exchange appraisal and management | sales support solutions | security and cyber security | stock acquisition
Read now
An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
Login to comment
Comments
No comments have been made yet.