Now that the UK's finance and insurance regulator has its new regime in place, listen to our panel of industry experts discuss what compliance now means in practice, why all parties in the industry need to embrace this, and whether the ethos of ensuring good customer outcomes will help motor retailers maintain a sustainable business for the long term, with satisfied customers who come back again and again.
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An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
