Eight questions to… Scott Walker, Sales training manager, Swansway

What are the main responsibilities of your role?

Walker: I’m responsible for training the teams that work in our sales departments. My diary consists of classroom-based group training, dealership coaching interventions and time designing and creating new training. The new training aligns with the strategic vision set out by Sylvia Daniels, head of HR, and Scott Smith head of recruitment. These colleagues work alongside our board, which recently decided to focus on recruiting great people from outside the industry. By bringing these recruits into our sales departments and training them from scratch, our vision is to mould them in the Swansway culture of ‘caring, honest and proud’. I’m proud to be part of this initiative and the trust the Swans-way team have in me to deliver.