Free coffee, croissants and car health checks work for AM Awards winner Porsche Portsmouth

Inchcape Porsche Portsmouth’s aftersales operation rose to the top of the Franchised Workshop of the Year category for 2023.

A standout performer for the German performance car brand, the dealership finished first in the annual Porsche Aftersales World Challenge in 2022 and recorded a CSI score of 9.9-out-of-10, placing it first from a customer satisfaction point-of-view at the time of entry.

Porsche Centre Portsmouth has also doubled its profitability between 2020 and 2022, with a series of key performance indicators (KPIs) underlining its efforts to achieve success by combining strong customer service with operational efficiency.