Hours per retail job card

Franchised dealer performance

Benchmark: 2.5

Key	Hours per retail job card
Nov - 2021	1.67
Oct - 2021	1.66
Sep - 2021	1.63
Aug - 2021	1.61
Jul - 2021	1.56
Jun - 2021	1.73
Dec - 2020	1.56
Nov - 2020	1.56
Oct - 2020	1.56
Sep - 2020	1.59
Jul - 2020	1.58
Jun - 2020	1.57
Apr - 2020
Mar - 2020	1.56
Feb - 2020	1.54
Jan - 2020	1.55
Dec - 2019	1.54
Nov - 2019	1.54
Oct - 2019	1.54
Sep - 2019	1.54
Aug - 2019	1.54
Jul - 2019	1.55
Jun - 2019	1.55
May - 2019	1.55
Apr - 2019	1.55
Mar - 2019	1.55
Feb - 2019	1.55
Jan - 2019	1.55
Dec - 2018	1.55
Nov - 2018	1.55
Oct - 2018	1.53
Sep - 2018	1.52
Aug - 2018	1.52
Jul - 2018	1.51
Jun - 2018	1.50
May - 2018	1.50
Apr - 2018	1.51
Mar - 2018	1.50
Feb - 2018	1.50
Jan - 2018	1.49
Dec - 2017	1.50
Nov - 2017	1.50
Oct - 2017	1.50
Sep - 2017	1.51
Aug - 2017	1.51
Jul - 2017	1.51
Jun - 2017	1.52
May - 2017	1.52
Apr - 2017	1.51
Mar - 2017	1.52
Feb - 2017	1.53
Jan - 2017	1.54
Dec - 2016	1.54
Nov - 2016	1.54
Oct - 2016	1.56
Sep - 2016	1.56
Aug - 2016	1.56
Jul - 2016	1.57
Jun - 2016	1.57
May - 2016	1.59
Apr - 2016	1.60
Mar - 2016	1.60
Feb - 2016	1.60
Jan - 2016	1.60
Dec - 2015	1.60
Nov - 2015	1.60
Oct - 2015	1.60
Sep - 2015	1.61
Aug - 2015	1.62
Jul - 2015	1.61
Jun - 2015	1.62
May - 2015	1.62
Apr - 2015	1.61
Mar - 2015	1.62
Feb - 2015	1.63
Jan - 2015	1.64
Dec - 2014	1.64
Nov - 2014	1.64
Oct - 2014	1.65
Sep - 2014	1.65
Aug - 2014	1.65
Jul - 2014	1.65
Jun - 2014	1.65
May - 2014	1.65
Apr - 2014	1.65
Mar - 2014	1.65
Feb - 2014	1.65
Jan - 2014	1.65
Dec - 2013	1.64
Nov - 2013	1.64
Oct - 2013	1.64
Sep - 2013	2.50
Aug - 2013	1.64
Jul - 2013	1.65
Jun - 2013	1.65
May - 2013	1.65
Apr - 2013	1.66
Mar - 2013	1.66
Feb - 2013	1.66
Jan - 2013	1.66

AM Spotlight on the customer Oct 2024