An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
Articles by Tim Rose - Page 15
(UPDATED) No new incentives, but UK is "committed to keeping transition to EV affordable"
The UK Government has reiterated it is "committed to keeping the transition to electric vehicles affordable" in a response to members of the House of Lords who have been urging it to do more to ease motorists concerns about a future driving EVs to reduce tailpipe emissions.
FCA reminding motor finance firms about maintaining adequate resources
The Financial Conduct Authority is reminding motor finance firms about their requirement to maintain adequate financial resources at all times, in the light of several lenders reserving millions of pounds in case of widespread compensation demands after the review of car loan commissions.
Bid to license the motor retail industry looming as Government comes under pressure
A bid to drive the UK Government to introduce mandatory licensing of motor retailers is being prepared by consumer protection groups who are concerned about high levels of complaints in the marketplace.
AM's Spotlight on Customer Experience & Retention report is now published and free to read
AM's 2024 Spotlight on Customer Experience & Retention Report for UK car dealers has just been published free here. It examines topics including effective post-purchase communications with customers, car dealers' complaints handling and online review processes, educating ICE car owners about electric vehicles, and identifying revenue streams as the EV aftersales parc continues to grow.