2018 will be the year of the used car, particularly diesels.
Some companies are breaching current data laws in their efforts to comply with GDPR, the new EU data regulation, a lawyer has warned.
Dealers’ dependence on used car sales for profitability is likely to deepen in 2018, says Cap HPI
Fords of Winsford group marketing manager Nathan Quayle will reveal how data analytics helped drive the business’ online strategy when he takes to the stage at Automotive Management Live.
This year's Automotive Management Live is set to be the largest gathering of UK dealers.
Monitor, manage and engage with feedback in customers’ car reviews, wherever they come from
Customer review company JudgeService will reveal what it takes to create a loyal customer who also acts as an advocate to your business.
A customer centric approach needs to replace one that’s process driven including providing mobile self-serve tools if aftersales' departments are to continue to thrive.
GDPR could cost UK car dealers who are careless with customer information up to £17.5 million under new EU data protection law.
This year has thrown a new range of issues before dealers, as well as some old chestnuts. We asked four key executives how they are meeting these challenges.
Exploring new ways of attracting the best candidates to the sector and developing and retaining them will be the central themes of this year’s AM People Conference.
Many motor retailers say they would like to emulate Apple or John Lewis, but to do so would require radical change
Since it won its AM Award, CarShop has introduced new features on its mobile-first website. The aim is for continuous improvement, says IT director Leo Nelson.
Learn the lessons of the UK’s most profitable dealer groups with ASE's profit clinic at the Automotive Management Live exhibition.
Video is revolutionising communications between dealers, customers and would-be car-buyers and CitNOW will share new consumer research at Automotive Management Live.
