Relationships between franchised car retailers and their manufacturer partners show signs of strain due to shrinking margins, if conversations at the AM Awards 2020 round table meeting are anything to go by.
10 minutes with... Matt Moakes, chief executive at Heycar.
The motor industry may have dipped a toe in the online retail pool, but Zoople and LoveFilm founder Alex Chesterman has just leaped in head-first with his latest project - car retail platform Cazoo.
UK motorists realised their love of SUVs last year as the segment led Indicata’s monthly fastest-selling cars rankings for nine out of 12 months.
Neil Gilligan, Indicata’s national business development manager, explains how its data-led ‘whole market view’ can benefit motor retailers and manufacturers
Combustion engine vehicles will be around for a long time yet. But oil suppliers are actively seeking ways to spread their influence and develop relationships
Automotive digital marketing companies provide their latest updates, product releases and contract wins
Paint and fabric protection suppliers are coming up with new products, packaging and promotional ideas to boost sales
Autotech Recruit managing director Gavin White explains how its temporary contractors help ease technician shortages and why it is moving into longer-term recruitment
New online technologies plus partnerships and collaborations are helping to smooth the sales journey for high-intent car buyers
Study has shown that sales conversions by phone outstrip those on email by a factor of four to one
Chris Stott, the founder and managing director of SalesMaster, explains why real-time data is crucial to running a connected dealership
James Tew, the chief executive of iVendi, says online retailing is exceptionally complex, and a lot of manufacturers have models he doesn’t think are working
David Mercer, the MD of V12 Motor Finance, explains its new way of blending auction services, dealer funding and end-consumer finance for vehicles and repairs
Tom Wood, the chief executive of the car-checking and valuation company Cazana, explains why data is the answer to dealers’ worries about economic uncertainty
Zerolight chief executive Darren Jobling explains how digitising a showroom can boost your upsell
Toyota GB boss Paul Van der Burgh, BMW Group UK MD Graeme Grieve and Prodrive's David Richards have received Autocar awards for leadership.
Ian Plummer, Auto Trader's manufacturer and agency director explains why it wants to become a one-stop shop for consumers
When it comes to selling paint protection, sales executives really need to believe in the product
Edynamix director Iain Nickalls on creating 100% self-service aftersales systems and why dealers need to prepare themselves for Generation Alpha
