BCA has been met with a backlash from car dealers following its decision to relaunch its cinch marketing platform as an online car retailer perceived to be in direct competition with its traditional remarketing customers.
Drover chief executive speaks to Automotive Management (AM) about the growth potential of car subscription services following COVID-19 and why it needs to forge relationships with more car retailers to satisfy demand.
AM interviews Adele Feeney, managing director of Reynolds and Reynolds UK, and finds out that the DMS provider is expanding with commercial vehicle dealers and driving efficiencies for its customers.
Glen Demetrioff, president and chief executive of RAPID RTC, tells AM about the risks of remote enquiry management and the consumer's desire for immediacy and expertise.
Just as car dealers have had to adapt to responsible retailing standards, with PPE, limits on customers and virtual meetings, so automotive industry suppliers have had to play their part.
AM catches up with Tom Leathes to look back on the last year
MFG Group chief executive Declan Gaule speaks to AM's Tom Seymour about the company's developments for 2020
Relationships between franchised car retailers and their manufacturer partners show signs of strain due to shrinking margins, if conversations at the AM Awards 2020 round table meeting are anything to go by.
10 minutes with... Matt Moakes, chief executive at Heycar.
The motor industry may have dipped a toe in the online retail pool, but Zoople and LoveFilm founder Alex Chesterman has just leaped in head-first with his latest project - car retail platform Cazoo.
UK motorists realised their love of SUVs last year as the segment led Indicata’s monthly fastest-selling cars rankings for nine out of 12 months.
Neil Gilligan, Indicata’s national business development manager, explains how its data-led ‘whole market view’ can benefit motor retailers and manufacturers
Combustion engine vehicles will be around for a long time yet. But oil suppliers are actively seeking ways to spread their influence and develop relationships
Automotive digital marketing companies provide their latest updates, product releases and contract wins
Paint and fabric protection suppliers are coming up with new products, packaging and promotional ideas to boost sales
Autotech Recruit managing director Gavin White explains how its temporary contractors help ease technician shortages and why it is moving into longer-term recruitment
New online technologies plus partnerships and collaborations are helping to smooth the sales journey for high-intent car buyers
Study has shown that sales conversions by phone outstrip those on email by a factor of four to one
Chris Stott, the founder and managing director of SalesMaster, explains why real-time data is crucial to running a connected dealership
James Tew, the chief executive of iVendi, says online retailing is exceptionally complex, and a lot of manufacturers have models he doesn’t think are working
