Picador plc stalwart Betty Williams decided it was now or never if she was to fulfil her ambition of retiring and paying a pilgrimage to Nashville – after working at the same dealership for 54 years.
Staff retention is one of the key areas where car dealers can improve their processes according to a business which has spent a decade analysing the science behind car sales and customer behaviour.
Mitchell Group looked to praise its loyal staff and "market-leading" return on sales after recording a 10.8% rise in its annual turnover to £51.3 million.
First-class staff collaboration and participation at JCB Group has been recognised with an Engagement Leader of the Year award for HR manager Anna-Lisa De Voil.
JCT600 granted staff an extra day’s holiday as teams from the group’s 50-strong roll-call of dealerships gathered to celebrate the business’ 70th anniversary.
CarShop is committing £60,000 to improve the health, wellbeing and morale of its workforce as part of its reinvigorated 'people strategy'.
CarShop, a used car retailer and MG franchise, has been accredited with the Investors in People Silver standard.
