If businesses fail to innovate, they cease to be able to compete. But achieving innovation is tricky.
The UK’s automotive industry is one of the most important and profitable sectors in the country with nearly nine out of ten (88%) begin their purchase journey online.
As wider consumer trends and preferences change, successful companies such as Netflix and Spotify provide evidence of a growing move towards ‘subscription’ services.
New car registration data released by the Society of Motor Manufacturers and Traders (SMMT) for September saw a quantum shift from the August return that saw such an uplift in registrations.
In-line with the recent prediction from the Met Office that the UK faces its coldest and harshest winter in a decade, buyer services manager – Alex Miles – at G3 Remarketing, offers his advice to dealers on how they can prepare their forecourts now.
Startline Motor Finance has predicted that dealers may shift their emphasis towards used cars in 2019 as a result of increased economic uncertainty.
The automotive industry is at a pivotal point as it tries to understand and envision the role of dealerships, digital and the retail model of the future.
For decades, technology has been the single biggest factor holding us back from launching fully Autonomous Drive (AD) vehicles.
Lawyers who led large-scale PPI mis-selling claims are poised to turn their attention on PCPs following the conclusion of the Financial Conduct Authority’s (FCA) investigation into car finance, it has been claimed.
Seat’s recent decision to limit options for dealers to upsell optional extras on its range is an interesting one; mainly as it is seemingly flying in the face of current personalisation trends when it comes to the in-car experience.
The DVLA’s decision to no longer put previous keeper information on a used car V5 may put the used car market at risk.
Engaging with customers through social media has become the norm for companies across a range of sectors and car reatilers should be paying close attention to the approach of businesses in other sectors.
Beware of consultants and surveys telling you your business is doomed unless you adopt the next new thing, says Piers Trenear-Thomas
Hardly a month goes by without a car manufacturer laying out their technology and product deployment plans for semi or fully-autonomous vehicles.
With many automotive retail businesses entering 2018 with some nervousness and caution, the market has remained remarkably buoyant for the first four months of the year.
For a realistic look at the future of motor retail, we need to look beyond the capital.
Many business advisors and leading automotive consultancy firms have fundamentally misguided thousands of car dealerships across the UK, with regards to GDPR.
GDPR has been putting the frighteners on virtually every business in the UK for the past 12 months and with D-day finally on the horizon, there’s no escaping the panic any time soon.
If you ask the average consumer about car insurance, it’s very possible the answer will include an audible huff of frustration, followed by an expression of exasperation.
While dealerships aren’t dead yet, their survival could be under threat if the automotive industry fails to adjust to changing customer expectations. Co-founder and executive director of experience design specialist Foolproof, Peter Ballard, explains how dealerships could safeguard their position by seamlessly joining digital and physical experiences.
