Electric vehicles and driverless cars will upend the market, US dealers told at NADA conference in Las Vegas – it is just a question of when
Penske Automotive chairman Roger Penske told NADA delegates retaining local expertise is vital
US dealers share their UK colleagues' concern that the new car market has peaked, but Americans think UK is ahead on digital retailing.
Social networks matter to dealers because they matter to customers said Erica Siestsma, of Digital Air Strike. But some fundamental mistakes are being made by retailers.
A pyramid bonus play plan and spending time with your technicians are two of 20 ideas that some of the most successful dealerships in the USA have implemented.
Franchised dealers in the USA are facing a threat to their finance sales, the chairman of the National Automobile Dealers Association told the NADA conference.
Ideas that some of the most successful dealerships in the USA have implemented.
Product quality is out of the retailer’s control and down to the manufacturer and so what is now becoming more key is the customer experience.
