Continuing its special reports into the service, maintenance and repair market WhoCanFixMyCar.com begins 2015 with a look back at dealer performance, as judged by consumers, in 2014.
For dealers who invest in the right people and specialists, implement clearly defined sales processes and have a culture of monitoring and managing the sales of F&I the outlook is bright.
Motor manufacturers' increasing appetite to add niche models into the new car market could start to hit residual values, predicts Glass's.
The new car market in 2014 was the most successful for 10 years, figures released today by the Society of Motor Manufacturers and Traders.
The biggest new car discount in Britain over Christmas is on a Volvo S80, new research by What Car?’s Target Price team can reveal.
What are the industry’s hopes and fears for 2015? What are the challenges and opportunities, for manufacturers, dealers and the market itself? We asked some of the UK’s key players.
The Energy Saving Opportunity Scheme (ESOS) is the UK implementation of new EU legislation requiring a mandatory programme of energy audits for ‘large enterprises’.
The Driver and Vehicle Licensing Agency (DVLA) has decided to push back its abolition of the driving licence paper counterpart until June 8, 2015.
The Toyota Prius is the fastest used car off the forecourt for December.
Europe’s new car sales continued to grow in November, up 1.3% year-on-year.
Car dealer networks are likely to be cut by more than a quarter by the end of this decade.
Complying with FCA requirements could lead to an increase in sales. This is the conclusion from consumer research undertaken by MotoNovo Finance.
AM has teamed up with What Car? Connect, the data marketing and insight service, to produce a monthly look at used car sales and target price data. This month luxury cars are under the spotlight. It remains the most discounted segment.
Alphera Financial Services has revealed the details of the new pricing structure for its dealer and broker partners across the UK. The new approach will be rolled-out across its partner network from January 1.
The May General Election, resulting austerity measures and tax increases, plus the continuing incentivised push by manufacturers on new car sales will lead to 2015 being the most significant year for the used car market since the recession.
Personalisation isn’t new but using big data effectively is still proving difficult for many companies. Either there is a wealth of data that is never processed or collection methods are untrustworthy making it unreliable. When data is used properly it can lead to customer loyalty which to most brands is invaluable.
Despite strong vehicle registration numbers, dealers have been struggling to match their 2013 profit comparatives in the first two months of a quarter, with bonuses at the end of the quarter boosting the result.
It is important for dealerships to acknowledge that digital continues to evolve, and they must evolve their strategies accordingly. Even with today’s advances, we still have much unexplored potential in social, the Cloud and artificial intelligence (AI).
Car brands risk losing car buyers in the ‘age of the connected digital device’ - and manufacturers should mirror the fluid behaviour of cars buyers according to new research.
Dealer numbers in Europe have significantly fallen as a consequence of the recession - and to the benefit of manufacturers. But it has been at reduced level to that of car sales over the same time period.
