Franchised car dealers emerged as the automotive retail sector’s most trusted operators as 95% of car buyers told What Car? they were comfortable with the prospect of visiting showrooms when ‘COVID-19 ‘Lockdown 3’ is lifted.
Chorley Group managing director Adam Turner has thanked The British Army and Lancashire County Council for their help in getting a twice-weekly COVID-19 test procedure up and running for its entire retail operation.
The Scottish Motor Trade Association (SMTA) has warned that Trading Standards operatives will be checking up on car retail operations to ensure test drives are not illegally conducted during COVID-19 ‘Lockdown 3’.
Pebley Beach Group managing director Dominic Threlfall has told AM that he took the decision to end click and collect car sales in COVID-19 ‘Lockdown 3’ as it was “morally the right thing to do”.
The Peter Vardy Group has introduced chalets at its Motherwell branch and its Glasgow CarStore to allow customers to discuss their purchase outdoors during the COVID-19 crisis.
Arnold Clark has insisted that staff who experience COVID-19 symptoms are instructed to remain at home after allegations that a senior member of car dealership staff exposed colleagues and customers to the virus by continuing to work.
40% of UK drivers say they are now less likely to visit a showroom while researching the purchase of a car, as a direct result of the COVID-19 pandemic, research by Marketing Delivery, has found.
Car retailers have just over a week to prepare for showroom reopening after Prime Minister Boris Johnson announced a December 2 end to ‘Lockdown 2’ – and the return to a three-tier system.
Two advocates for mental wellbeing have called on the automotive industry to address what they believe are systemic flaws in car retail culture that exacerbate anxiety and depression.
Motorists still see a face-to-face aftersales service as 'the norm' despite car retailers' introduction of increased digitalisation to maintain COVID-19 social distancing.
Nine-out-of-10 in-market car buyers are comfortable visiting retailers when researching or buying their next car, despite COVID-19 causing more local restrictions and lockdowns.
The NFDA is awaiting confirmation from the Welsh Government as to whether the country’s car retailers will be able to provide ‘click and collect’ car sales when Wales return to a state of COVID-19 lockdown.
Eight members of staff have tested positive for COVID-19 at Pendragon’s Evans Halshaw Vauxhall car dealership in Wakefield.
Evidence of a thorough car sanitisation process continues to deliver a key confidence boost for car buyers in the COVID-19 crisis, according to a survey by eBay Motors.
Research by eBay Motors Group has showed that 56% of car buyers “definitely” want to visit a dealership as part of their next car purchase, with 24% saying they would “probably” visit.
Car retailers are among businesses across the UK which must now display QR codes to allow the NHS COVID-19 ‘track and trace’ app to monitor the movement of their staff and customers.
The National Franchised Dealers Association (NFDA) has urged car dealers across the UK to ensure all staff comply with Government’s new face masks rules for retail sector staff.
Car retailers across the UK will be donning face masks after Prime Minister Boris Johnson announced more stringent measures to keep the COVID-19 infection rate in check this lunch time.
Shoreham Vehicle Auctions (SVA) has welcomed physical buyers back to socially-distanced auction halls after preparing its locations to limit COVID-19 transmission.
Staff at John Clark Motor Group’s Pentland Land Rover dealership in Perth have been ordered to self-isolate and a deep clean of the premises carried out after three team members tested positive for COVID-19.
