Real-time payments platform Volt, is partnering with Bumper, to offer open banking and real-time payments.
Automotive retailers that are investing in digital services to offer a seamless customer journey online and in the showroom are reporting higher sales volumes, according to Auto Trader.
Arnold Clark has rolled out Bumper’s aftersales payment services across its network of 160 dealerships in Scotland and England.
The Driver and Vehicle Licensing Agency (DVLA) and the National Franchised Dealers Association (NFDA) believe online services can help increase customer satisfaction for dealers.
Bentley Motors is implementing a new suite of cloud-based CRM solutions from Saleforce in order to deliver a more personalised service to its customers.
Advertisement feature from bright box The Digital Transformation of the Dealership
Dealers should be contacting potential customers by email, instead of phone, outside of traditional working hours, according to new research from Dealerweb.
Volkswagen has announced We Share, an all-electric car sharing service in selected major cities.
Aftersales departments are enjoying a surge in digital innovation that can increase revenues and improve retention.
Cooper Solutions has added electronic appraisal diagrams for vans and motorbikes to its FullAppraisal and FullAuction services.
Close Brothers Motor Finance has relaunched its website, with the intention of improving the user journey for dealers and customers.
Following a trip to this year’s annual NADA convention in Las Vegas, chief executive of The Lead Agency, which owns CarKeys.co.uk, Anton Hanley saw how the need for face-to-face interactions in the car buying process is even more limited than in the UK.
Knowledge is power, or so the saying goes anyway. If that holds true, then today’s motor industry should be more powerful than it’s ever been.
Audi is set to digitalise many of its customer-facing operations and launch 20 new or upgraded vehicles by the end of the year with the help of a £2.4 billion cash injection.
Walk-in enquiries at dealerships were down 10% as manufacturers recorded bumper sales growth in March, according to Dealerweb research.
JCT600 has launched a fully responsive website designed to enhance the customer experience and drive traffic.
Deriving psychological profiles from people’s social media footprints and combining the insights with an increasingly diverse range of communication channels spells enormous potential for the automotive sector.
Monitoring your businesses’ influence on social media is not straightforward.
