Auto Trader research has said that a third of car buyers remain cautious about visiting a dealership, despite healthy levels of demand which look set to continue.
JudgeService has found tht the majority of customers are happy to visit car showrooms in person if COVID-19 safety measures have been put in place.
Lexus’s franchised retail network has taken the Japanese premium car brand to the top of a What Car? ranking of the UK’s top car service and maintenance providers.
Research conducted among 2,000 motorists has shown that 90% of car buyers are more likely to make a purchase when if presented with accurate vehicle service history documentation, revealed HPI.
Car buyers are two-and-a-half times as likely to purchase a car of they have been introduced to a car dealerships manager during their visit to a showroom, JudgeService has revealed.
Auto Trader has sought to highlight the haggling hang-ups of UK car buyers with the launch of what it claims is “Britain’s first contactless car vending machine”.
Only a quarter of car buyers visit a car retailer’s website when researching their next new car purchase, according to a study carried out by CitNOW.
The importance of the car for everyday mobility has been highlighted by a survey in which 79% of motorists claimed that owning a vehicle was “essential for everyday life”.
More than half of car buyers rely on online customer ratings when selecting a car retailer to buy their next car from, CarGurus has said.
The digital age has empowered consumers with a wealth of information. Where once automotive dealers shouldered the weight of the customer journey from start to finish, that script has now been flipped.
A study measuring the impact buying a car can have on stress levels by Confused.com has revealed that it causes more anxiety than job interviews.
The Toyota Prius hybrid has been named as the best car to own in Auto Express magazine’s 2019 Driver Power Survey.
Suzuki GB has celebrated its success in the annual JD Power customer service satisfaction survey by praising “brilliant, bespoke customer service” of its high-performing retail network.
Over half of car buyers would buy a car without taking a test drive, according to a new Opinium survey of over 2,000 UK drivers.
Brexit, a global slowdown and confusion over the future of diesel vehicles have combined to create a crisis of consumer confidence which may have driven 2.4 million motorists away from a new car purchase.
Nearly three quarters of car owners (71%) have said they are now considering an electric vehicle (EV) as their next car, up from 25% in September 2017, according to research by Auto Trader.
Nearly half (47%) of UK motorists would go into debt to fund repairs for their car, according to the results of a survey conducted by WhoCanFixMyCar.com.
Dacia is the UK's top car manufacturer when it comes to brand advocacy, according to the results of a recent poll conducted by YouGov.
Car buyers in the US believe that 80% of the vehicles travelling on their roads will be electric (EVs) as soon as 2025, a survey published by Assurant has revealed.
Car buyers are selling their vehicle, on average, within 20 months of purchase, according to Tootle.
