The Chartered Trading Standards Institute (CTSI) has opened consultation on a new set of revised and updated consumer law guidance for car dealers.
A dramatic fall in complaints shows self-regulation has killed the ‘Arthur Daley’ stereotype, says the Chartered Trading Standards Institute’s Tim Milsom
SsangYong and Infiniti UK have taken the number of car manufacturers who have signed up to Motor Codes’ CTSI-approved code of practice to 39.
