Good data helps car dealers keep their communications timely and relevant to ensure customers are happy. Sector specialists share their marketing expertise to help dealerships be more efficient.
Car dealers are working harder to engage customers as new and used vehicle supplies improve while consumers continue to be concerned about the high cost of cars.
Boris Huard is taking on the position of group chief executive at automotive digital communications firm CitNOW Group with Geoffrey Page-Morris moving into the role of deputy chairman.
Keyloop and CitNOW Group have signed a new agreement to extend their long-term partnership which will see CitNOW Group businesses become part of the Keyloop international partner network.
It’s time for dealers to maximise all revenue opportunities by focusing on the basics – and using all the data available.
CitNOW Group is partnering with the BMW Group to integrate its Workshop and CitNOW Conversations platforms
The challenges for motor retailers were discussed at the AM News Show podcast with CitNOW Group sales director Callum Wood and Keyloop sales director Nick Evans
In 2023 CitNOW secured the reader-voted Supplier of the Year trophy for the fourth consecutive year at the AM Awards
Eden Motor Group is introducing new digital imaging technology at all 21 of its retailers to give it a competitive edge when presenting vehicle listings online.
New car enquiries have dropped by 17.4% year-on-year in Q1, according to new data from automotive showroom management provider, Dealerweb.
CitNOW has highlighted some of the best video content being created in the UK’s automotive retail industry with its latest Digital Spotlight Awards.
New research by CitNOW Group has highlighted how video continues to have an impact on purchase decisions in vehicle sales and aftersales.
Julian Wheway has been appointed to the newly created role of chief product officer at Real Time Communications.
Retailers are missing on potential aftersales revenue and failing to meet motorists' expectations by not offering direct access to a comprehensive online booking service, CitNOW has found.
Car buyers and aftersales customers need to receive a consistent experience online, in-store and across departments, CitNOW Group’s chief customer officer Carol Fairchild will tell delegates at next month's Automotive Management Live 2022 event.
CitNOW Group has continued its growth through acquisition strategy with the acquisition of Auto Imaging.
CitNOW has continued a drive to broaden the reach of its automotive retail software platforms with the acquisition of workflow management specialist Real Time Communications (RTC).
Automotive retail technology provider CitNOW Group will aim to boost its international growth through acquisitions after securing new private equity investment.
As automotive retailing becomes a more omnichannel experience, it’s important that businesses consider how their methods of communication address the needs and expectations of individual customers.
CitNOW Group is expanding its international portfolio with the acquisition of multi-channel messaging software platform, Web1on1.
