A third of British drivers revisit the same dealership to buy their next car, according to findings by used car website AA Cars research.
Customer concerns regarding quality, standard of work and warranties results in record number of contacts to The Motor Ombudsman in initial months of 2017.
The RAC has announced the launch of what is the UK’s first used car code accredited by the Chartered Trading Standards Institute.
Motor Codes’ codes of practice for service and repair, vehicle warranty products and new cars have all met the stringent requirements of the Chartered Trading Standards Institute Consumer Codes Approval Scheme.