As technology becomes more sophisticated, the quality of enquiry follow-ups needs to improve in tandem
As more consumers go online to research their vehicles, a good digital name has never been more important for car dealers and manufacturers
As online retailing gains traction among consumers, it’s an area that needs a strong offering from retailers
Economies of scale offered by ditching the single brand site have increasing appeal when the going gets tough on sales
James Tew, the chief executive of iVendi, says online retailing is exceptionally complex, and a lot of manufacturers have models he doesn’t think are working
Car buyers are more concerned about getting a fair deal than any other aspect of visiting a dealership, according to Motors.co.uk’s Consumer Insight Panel survey.
British car buyers now consider a car’s powertrain to be the most important factor when deciding on a new vehicle, according to CitNow.
As the UK mobility services market continues to grow, the growing number of new entrants provide traditional motor retailers with both opportunities and threats
Consumers in other retail sectors have long been able to buy and finance goods seamlessly online. The technology is finally becoming available to car dealers
Motor retailers who invest in digital assets alone are ignoring the latest evidence and will miss sales
Car buyers are more likely to buy a hybrid over a diesel for their next car purchase, according to a new study by Motors.co.uk.
Speakers at AM's Automotive Retail Congress told dealers they must change now to stay relevant through electrification, MaaS, and new finance rules
Whether called future mobility, mobility as a service, or smart transport, new usage models are likely to affect automotive retailers’ sales volumes
How will the car subscription models being introduced by vehicle manufacturers and tech start-ups affect motor retailers?
Women are 71% more likely to buy a new car online than men, according to a new study from Buyacar.
Zerolight chief executive Darren Jobling explains how digitising a showroom can boost your upsell
Edynamix director Iain Nickalls on creating 100% self-service aftersales systems and why dealers need to prepare themselves for Generation Alpha
Contracthireandleasing.com has re-launched as Leasing.com, with a refreshed desire to move motorists out of ownership and into usership.
Online tracking and video demonstrations bolster more traditional point-of-sale methods
Louise Coates, of the Digital FordStore, Manchester Arndale Centre, on a new way of selling cars and always looking for a way to exceed buyer expectations
