Alphera Financial Services has appointed BMW/Mini national leasing manager Adam Harley as its new head of key accounts.
On December 9 this year, the Financial Conduct Authority’s (FCA) Senior Managers and Certification Regime (SMCR) for consumer credit firms – including motor finance sellers – comes into effect.
In a bid to professionalise finance industry employees, attract young talent, and provide career progression for staff, the Finance & Leasing Association (FLA) has been promoting Motor Finance Specialist Apprenticeships, created in line with the Government-approved level 3 apprenticeship standard.
The winner of the 2019 AM Award for Best New Product or Service is Alphera Financial Services
The IMI has added F&I accredited salespeople to its professional register as part of an Alphera-supported scheme to improve transparency and satisfaction.
Inchcape Retail has announced that ten of its business managers have successfully received The IMI Accreditation for Finance and Insurance standards.
Alphera has launched a new car finance incentive scheme which has been designed with the specific purpose of promoting FCA compliance among car retailers.
Alphera Financial Services has launched a new online portal to allow its car finance customers to manage their accounts.
With the Financial Conduct Authority (FCA) set to publish the findings of its review of the motor finance sector in November, it’s fair to say that car dealer sales practices have never been under greater scrutiny than over the last 12 months.
Alphera Financial Services comments on the upcoming FCA findings of the motor finance sector and urges dealers to be more transparent with financial information
As wider consumer trends and preferences change, successful companies such as Netflix and Spotify provide evidence of a growing move towards ‘subscription’ services.
Car buyers’ lack of awareness about car dealers’ obligations when selling finance products suggests a “high potential for mis-selling of F&I products”, according to Alphera Financial Services.
Aston Martin Financial Services has signed up its UK dealer business managers to the new Finance and Insurance Accreditation Pathway developed by Alphera Financial Services in partnership with the Institute of the Motor Industry (IMI).
Gerry Kouris of Alphera Financial Services outlines a need for a common approach to F&I training and accreditation and
BMW Group’s Alphera Financial Services has launched IMI-backed Quality Assured Programmes (QAPs) to ensure high standards in the sale of F&I products.
This short film from Alphera looks at building F&I performance through education and accreditation.
Alphera Financial Services has picked up two awards for its innovation and customer service at separate industry events.
The majority of motorists don’t know that dealers’ sales staff should discuss their financial details when buying a car in finance.
Four out of five motorists are more likely to buy a car from a salesperson accredited to sell car finance, according to research from Alphera Financial Services.
Spencer Halil, director of Alphera Financial Services, why car dealers need better standards of training when it comes to finance sales.
