Toyota GB has opened an official eBay store, giving Toyota owners in the UK a fast and simple way to buy genuine parts and accessories for their cars.
Vauxhall reports that more customers are spreading the cost of servicing by signing up for its Vauxhall Service Plans.
How valeting can help you engage customers and open new revenue streams
A Blackburn car dealership’s aftersales department has been recognised as the Lancashire team of the year at a regional business awards ceremony.
Skoda is urging customers to take advantage of a seven-point Winter Health Check for just £30 at any of its 134 UK retailers.
Technical information provider Autodata held a recent event at Brands Hatch to demonstrate a new internet-based solution covering more than 80 vehicle manufacturers.
Volkswagen is recalling 2.6 million cars worldwide due to a range of potential problems, which include lights and leaking fuel lines on certain models, and an issue affecting its seven-speed dual-clutch gearbox.
Franchised dealers need an online aftersales strategy that differentiates them from the independents and High Street fast-fit chains to encourage customers to remain in the network, says Neil Addley, managing director of Trusted Dealers.
Motor Codes, the consumer garage scheme, has partnered with TootCompare to offer people searching for an MoT or servicing, details of Motor Codes' members and their feedback ratings.
MoT testing facilities and longer warranties could help stem the flow of customer migration from the franchised network to the independent sector, says Trend Tracker director Chris Oakham.
Ford has capped the price of servicing and maintenance for older Ford vehicles with the launch of a new programme that aims to make the cost of motoring more transparent and more affordable.
Halford Autocentres has introduced an entry level servicing price for cars with engines of 1300cc or less.
The shocking consequences and high cost of tyre failures have been revealed in a series of new CCTV clips unveiled by the Highways Agency and TyreSafe as part of October’s Tyre Safety Month campaign.
Today’s announcement that the Government plans to freeze MoT test prices has been criticised by the Retail Motor Industry Federation.
The days of letting the customer escape after their car’s service to a fast-fit site across town should be long gone now that dealers focus on maximising the opportunities presented by every car coming into their workshop.
Motor Codes has announced a 45% surge in its independent garage subscriber-base, taking the number of formally-endorsed local businesses to more than 2,000 across the UK.
Honda’s breakdown cover, Hondacare Assistance, is the best of its kind according to a new survey of UK motorists by Which?.
The Motoring (.co.uk) website says aftersales keywords on Google could ‘go through the roof’ over the next two to three years.
Halfords is equipping its 460 service centres with diagnostic equipment, products and training to sell and fit stop/start battery technology in customers’ cars.
Guy Allman, chief executive at BTC, believes addressing problems with customer satisfaction starts with looking at how engaged staff are with the business.
