The Institute of the Motor Industry (IMI) is calling for Government to introduce a legal requirement for UK vehicle repair technicians to be qualified to work.
Vauxhall has launched a new service plan offer which lets customers build their plan online and customise the level of service they require for their vehicle.
More than four million motorists have had to keep their car off the road in the last two years because they couldn’t afford repairs, according to new research.
National Tyre Distributors Association and TyreSafe is warning dealers that sell incorrectly labelled part-worn tyres face prosecution.
JCT600 has taken on 23 new apprentices as part of a drive to recruit new talent which will see a total of 100 working across the business by the end of 2015.
The AA has launched its own online service designed to help motorists maintain all aspects of their vehicle ownership.
Oil supplier Castrol has developed a new oil change product containing a unit with new oil and filter that could cut the time of an oil change to 90 seconds.
Nissan is extending its You+Nissan customer service scheme with two separate aftersales initiatives previously only available in some locations.
The average UK car owner is prepared to travel a distance of 5.7 miles to get their car serviced, according to new data from whocanfixmycar.com.
Used car service plan opportunities are being routinely ignored by many franchise dealers, says The Warranty Group.
Dealers who offer their own service plans have a distinct advantage over those who only sell manufacturers’ products.
New research has revealed that a fifth (20%) of car owners have skipped their car’s service or other maintenance and repairs over the last twelve months.
Volvo’s car service network is the most satisfying in the UK, according to the latest JD Power 2015 UK Customer Service Index Study.
Volkswagen Commercial Vehicles is offering a year’s free roadside assistance to help attract older vans for servicing.
Only 42% of company car drivers see maintenance of their vehicle as their own responsibility, according to a survey by Venson.
Fix Auto UK has increased its foothold in the North West of England with Wilson and Co of Bolton becoming the latest bodyshop to join the network.
Manufacturer warranties are 10 times more likely to encourage new car buyers back to the franchised workshop than service plans, according to Castrol Professional and Trend Tracker.
Vauxhall has introduced VX360; a programme that allows onsite expert technicians to video recommended repair work and share it with owners immediately via mobile and email.
Proposals in this week's Chancellor's Budget to consider a four year wait until a vehicle's first MoT test have been criticised by the chief of Warranty Direct.
Paint and upholstery protection, valeting and SMART repair can boost customer service scores as well as your bottom line.
